Privacy and Return Policy

Privacy Policy

At Glamora - The Beauty Insider, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

When you interact with our website, we may collect the following types of personal information:

  • Personal Details: Name, email address, phone number, and shipping address when you place an order.
  • Payment Information: Credit card details, billing address, or other payment methods. Payment data is securely processed by third-party providers (such as Stripe or PayPal).
  • Browsing Data: IP address, browser type, device information, and other usage statistics that help us enhance your shopping experience.

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders, including shipping and handling.
  • Communicate with you regarding your order, product inquiries, or promotional offers.
  • Improve our website functionality, products, and services.
  • Comply with legal obligations (e.g., tax reporting).

Sharing Your Information

We value your privacy and will not sell, trade, or rent your personal data to third parties. However, we may share your information with:

  • Service Providers: Shipping companies, payment processors, and IT services necessary for order fulfillment and website maintenance.
  • Legal Authorities: In the event of fraud or legal requirements.

Security Measures

We implement a variety of security measures to maintain the safety of your personal data, including encryption and secure servers. However, please note that no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Request access to your personal information.
  • Correct or update any inaccuracies.
  • Request the deletion of your personal data, subject to legal obligations.

To exercise these rights or if you have any concerns about how we handle your data, please contact us at [Your Contact Information].

Return Policy

At Glamora - The Beauty Insider, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we’re here to help. Please contact us within 14 days of receiving your product, and we’ll work with you to find the best resolution.

Important Details:

  • Refunds: We offer full refunds for the product’s purchase price, excluding shipping costs. Refunds will not be issued for gift cards or any promotional items.
  • Shipping Costs: Shipping charges are non-refundable, and customers are responsible for return shipping fees.
  • Non-Returnable Items: Gift cards, final sale items, and digital products are non-refundable.
  • Refund Process: Once your return is approved, refunds will be processed within 15 days, and the amount will be credited back to your original payment method. Depending on your payment provider, this may take an additional 5–10 business days to reflect.
  • Return Handling: Please do not return products to our physical address. All returns should be coordinated through our customer service team. Contact us for further instructions.

If you have any questions or need further assistance, please reach out to us at cfreidal@gmail.com